Absolutely! The best way to see which practitioners are able to book in new clients is to visit our Online Booking Portal.

Practitioners who are unable to take new clients will specify “RETURNING CLIENTS ONLY” in their bookings.

Run Free offers counselling, for individuals, couples, families, teens, and children. Check out our Services page for more info.

Each practitioner charges a different fee based on their education, experience, and specialties offered. You can view each practitioner’s specific fee by visiting the Online Booking Portal here!

We kindly ask that clients leave a credit card on file, however we also accept all major forms of payment. Check out our Fee Policy here.

Each insurance company and policy will vary per person. We recommend that you reach out directly to your insurance company or benefits administrator to inquire about the specifics of your policy. You will want to know which practitioner designations are covered (psychologist, counsellor, social worker, etc.) and the specifics of your benefits.

We want counselling to be accessible for everyone! Our administration team would be more than happy to discuss possible solutions to help you get started with a practitioner.

The best place to start is by looking through the bios and designations of our counselling team. Complete details including bio, designation, availability, and fees can be found on our Online Booking Portal. Still unsure about your choice? Contact Us!

We recognize how vital it is to feel comfortable with your practitioner. If you feel you are not connecting with the practitioner you are working with, we welcome you to discuss your concerns with the practitioner or one of our administrators. We will do all we can to ensure that an appropriate match is made.

Working with children and teens is a collaborative process and we love it when parents are involved! It is valuable when practitioners and parents can work together, so that techniques and therapeutic suggestions are being applied consistently, and on the same level. View our child and teen practitioners on the Online Booking Portal.

Every situation is different, every circumstance unique. Our practitioners often utilize 1-3 sessions to understand the presenting concerns and work together to develop a plan and a timeline after that.

Sessions can vary but are typically around 50 minutes long, leaving your practitioner 10 minutes to finish notes, charts, and requests. Check out our counselling team to see their specific session lengths.

Mental Health professionals have a variety of designations and titles, usually determined by the level of education they have attained and by the regulatory body or association they are registered with. Take a look at our Counsellor Designations page to learn more!

Yes! We are pleased to offer online counselling through secure, third-party software. Visit our Online Booking Portal to book a virtual session.

Run Free welcomes all clients regardless of background or preference! If faith-based counselling is not your preference, our practitioners will gladly honour that request. You can let us know by checking the appropriate boxes on our intake form.

Biblical counselling is counselling that is based on and does not contradict the Bible. This means that anyone who agrees with what is written in the Bible can appreciate Biblical Counselling. More questions? Contact Us!

Yes! Every member of our team is bound to strict confidentiality policies. You can read more about our Confidentiality Policy here.

Our first goal is always your safety and the safety of others. In some cases, there are legal obligations that require a practitioner to break confidentiality. Read more about our Limitations to Confidentiality here.

We want you to feel confident that your concerns are heard by us. Concerns about your experience at Run Free can be addressed with our Executive Director. Please Contact Us to set up a meeting.

You are in the right spot! Click here to visit our online booking page!